{"id":10,"date":"2024-12-06T16:13:58","date_gmt":"2024-12-06T15:13:58","guid":{"rendered":"https:\/\/pocket-tools.shop\/?page_id=10"},"modified":"2025-02-01T14:48:09","modified_gmt":"2025-02-01T13:48:09","slug":"refund_policy","status":"publish","type":"page","link":"https:\/\/pocket-tools.shop\/nl\/refund_policy\/","title":{"rendered":"Retourbeleid"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c5c597 e-flex e-con-boxed e-con e-parent\" data-id=\"7c5c597\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcc9f4d elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"bcc9f4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retourbeleid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c09504b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c09504b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wij hanteren een retourbeleid van 30 dagen. Dat betekent dat u na ontvangst van uw artikel 30 dagen de tijd hebt om een \u200b\u200bretourzending aan te vragen.<\/p><p>Om in aanmerking te komen voor een retourzending, moet uw artikel in dezelfde staat zijn als waarin u het heeft ontvangen, ongebruikt en in de originele verpakking. U heeft ook het aankoopbewijs nodig.<\/p><p>Om een \u200b\u200bretourzending te starten, kunt u contact met ons opnemen via info@pocket-tools.shop. Houd er rekening mee dat retourzendingen naar het volgende adres moeten worden verzonden:\u00a0<\/p><p>Pieter Braaijweg 77<br \/>1114AJ, Amsterdam-Duivendrecht<br \/>Nederland<\/p><p>Als uw retourzending wordt geaccepteerd, sturen we u een retourlabel en instructies over hoe en waar u uw pakket naartoe moet sturen. Artikelen die naar ons worden teruggestuurd zonder eerst een retouraanvraag in te dienen, worden niet geaccepteerd.\u00a0<\/p><p>Voor vragen over retourneren kunt u altijd contact met ons opnemen via info@pocket-tools.shop.<\/p><p><strong>Schade en problemen<\/strong><br \/>Controleer uw bestelling bij ontvangst en neem onmiddellijk contact met ons op als het artikel defect of beschadigd is, of als u het verkeerde artikel hebt ontvangen. Zo kunnen we het probleem z.s.m. beoordelen en oplossen.<\/p><p><strong>Ruilen<\/strong><br \/>De snelste manier om er zeker van te zijn dat u krijgt wat u wilt, is door het artikel dat u hebt, te retourneren. Zodra de retourzending is geaccepteerd, koopt u een apart nieuw artikel.<\/p><p><strong>Europese Unie 14 dagen afkoelingsperiode<\/strong><br \/>Niettegenstaande het bovenstaande, hebt u in de Europese Unie het recht om uw bestelling binnen 14 dagen te annuleren of te retourneren, om welke reden dan ook en zonder opgaaf van redenen. Zoals hierboven vermeld, moet uw artikel in dezelfde staat zijn als waarin u het hebt ontvangen, ongebruikt en in de originele verpakking. U hebt ook een aankoopbewijs nodig.<\/p><p><strong>Terugbetaling<\/strong><br \/>We laten u weten wanneer we uw retourzending hebben ontvangen en gecontroleerd en laten u weten of de terugbetaling is goedgekeurd of niet. Als deze is goedgekeurd, wordt u binnen 10 werkdagen automatisch terugbetaald via uw oorspronkelijke betaalmethode. Houd er rekening mee dat het enige tijd kan duren voordat uw bank of creditcardmaatschappij de terugbetaling heeft verwerkt en geboekt.<br \/>Als er meer dan 15 werkdagen zijn verstreken sinds wij uw retourzending hebben goedgekeurd, neem dan contact met ons op via info@pocket-tools.shop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You\u2019ll also need proof of the purchase. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":7,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy | Pocket Tools<\/title>\n<meta name=\"description\" content=\"Shop confidently with our hassle-free refund policy. 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