Terms of Service | Pocket Tools

Algemene voorwaarden

Laatst bijgewerkt: 15 January 2025

This website is operated by Pocket Tools. Throughout the site, the terms “we”, “us” and “our” refer to Pocket Tools. Pocket Tools offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

For Business Customers:
Please note that if you are a business customer, additional terms apply. You can find the specific terms and conditions for business customers here: Algemene voorwaarden voor custom orders. These are supplementary and apply in addition to the general Terms of Service.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you have reached the age of majority as defined by the laws of your country of residence, and, where applicable, that you have provided consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

Please note that for custom-made products, the right of withdrawal does not apply, as specified in Article 16(c) of Directive 2011/83/EU.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content, including personal information such as name, address, and email (but excluding payment information), will be encrypted during transfer over networks to ensure data security. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

Please note that these Terms of Service apply primarily to consumers purchasing products from our webshop. Separate agreements and terms may apply for business-to-business transactions.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

While we strive to ensure that the information on this site is accurate and up to date, we cannot guarantee its completeness or timeliness. The material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions. We encourage you to verify any information by consulting more accurate or complete sources if necessary.

This site may contain certain historical information, which is provided for reference purposes only. Historical information may not reflect current conditions or developments. We reserve the right to update or modify the contents of this site at any time, but we are not obligated to do so unless required by law.

For business orders involving custom-made products, specific agreements will be made separately and are not governed by the general terms and conditions of this site.

We will make reasonable efforts to notify users of significant updates or changes to the content or functionality of this site when required by law. However, it remains your responsibility to review this site periodically for any updates.

Nothing in these Terms excludes or limits your rights as a consumer under applicable European or national laws.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Price Changes

Prices for our products may change at any time without prior notice. While we make every effort to ensure that the prices displayed on the website are accurate, prices are subject to change based on factors like production costs, currency fluctuations, and availability of materials. Any price changes will be reflected on the website as soon as possible. If a price change affects an order that has already been confirmed and paid for, the original price will apply.

Modifications to the Products or Services

We reserve the right to modify, suspend, or discontinue any part of our service, including product availability, product designs, or features, without prior notice. We will make efforts to inform you of significant changes, but we are not liable for any disruptions, modifications, or discontinuations of the service or products.

Limitation of Liability

We shall not be liable to you or any third party for any modifications, price changes, service suspensions, or discontinuations. While we strive to maintain continuous service and accurate product information, we cannot guarantee that there will be no interruptions or changes to our offerings.

SECTION 5 – PRODUCTS OR SERVICES

All products are available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy: https://pocket-tools.shop/refund_policy/.

We have made every effort to display as accurately as possible the colors, sizes, and images of our products that appear on the website. However, we cannot guarantee that your computer monitor’s display of any color or the representation of the product will be accurate, as variations in display settings may affect this.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we guarantee that any errors in the service or on the website will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, or bulk buyers.

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address, billing address, and credit card details, to ensure we can complete your transactions and contact you as necessary.

For more details, please review our Refund Policy: https://pocket-tools.shop/refund-policy.

SECTION 7 – REVIEW INVITATIONS AND FEEDBACK REQUESTS

By completing a purchase on our Site, you agree that we may send you an email invitation to review your order or provide feedback on your experience. These communications are sent in accordance with applicable data protection laws and are intended to help us improve our products and services. If you do not wish to receive such invitations, you may opt out at any time by contacting us or using the opt-out link in the email.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools through our website. Please note that we do not monitor, control, or have any input into these tools.

You acknowledge and agree that we provide access to these tools “as is” and “as available”, without any warranties, representations, or conditions of any kind, and without endorsement. We shall not be held liable for any issues arising from or relating to your use of any optional third-party tools.

Any use of the optional tools offered through the website is entirely at your own risk. We recommend that you review and approve the terms on which these tools are provided by the respective third-party providers before using them.

In the future, we may offer new services, features, or tools through the website. Any new features or tools will also be subject to these Terms of Service.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products, and services available through our website may include materials or links from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, or legality of any third-party websites, materials, products, or services. We do not warrant and will not be held liable for any third-party materials, products, services, or for any loss or damage incurred as a result of your use of third-party websites or transactions made in connection with them.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites. Please carefully review the third-party’s terms, conditions, and privacy policies before engaging in any transactions. Any complaints, claims, or concerns regarding third-party products or services should be directed to the third-party provider.

SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, ‘comments’) by online forms, email, postal mail, or other means, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you send us. We are under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond to any comments.

We may, but are not required to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You further agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website.

You may not use a false email address, impersonate someone else, or mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you post and their accuracy. We do not take responsibility or assume liability for any comments posted by you or any third party.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using our website and purchasing from our store, you agree to the terms of our Privacy Policy, which can be viewed here: https://pocket-tools.shop/privacy-policy.

We respect your privacy and ensure that your personal information is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) if you are located within the European Union.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders, if any information in the Service or on any related website is found to be inaccurate at any time without prior notice (including after you have submitted your order).

In the event of an error in pricing or product availability, we will contact you as soon as possible to resolve the issue. If your order is impacted, we may offer you the option to either proceed with the corrected information or cancel your order for a full refund. This is in compliance with consumer protection laws within the European Union.

We are under no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, national, federal, provincial, or local regulations, rules, laws, or ordinances, including those related to consumer protection, data protection (such as the General Data Protection Regulation – GDPR), and intellectual property;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or other protected categories under applicable laws;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) to collect or track the personal information of others in violation of data protection laws;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Additionally, we may cooperate with relevant law enforcement authorities and comply with applicable laws to investigate any prohibited use.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the extent permitted by applicable law, we do not accept responsibility for any loss, injury, or damage arising from your use of the Service or any products purchased through the Service. This includes, but is not limited to, any loss of data, loss of profits, loss of revenue, loss of business opportunities, or any other consequential or incidental damages, whether arising from contract, tort (including negligence), strict liability, or otherwise.

Please note that, under applicable European Union law, certain statutory rights cannot be excluded or limited, including but not limited to the right to a remedy in case of defects in products purchased by consumers. Therefore, nothing in these terms will affect your legal rights as a consumer under the laws of the country where you reside.

In no case shall Pocket Tools, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some jurisdictions may not allow the exclusion or limitation of liability for certain damages, including consequential or incidental damages, in such cases, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Pocket Tools and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

This termination does not affect any statutory rights you may have as a consumer, including the right of withdrawal as provided under applicable European consumer law.

SECTION 18 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Service, constitutes the entire agreement and understanding between you and us, governing your use of the Service. It supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

In the event of any conflict between these Terms of Service and any statutory rights you may have under applicable law, including European Union consumer protection laws, the statutory rights shall prevail.

SECTION 19 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

If you are a consumer residing in the European Union, nothing in these Terms of Service shall affect your statutory rights under applicable European Union consumer protection laws, which may provide additional rights or remedies.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

If we make significant changes to these Terms of Service, we will attempt to provide you with notice on our website or via other communication methods, as applicable. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

If you do not agree to the updated terms, you should stop using our services and contact us for further clarification.